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FAQ`s

We Provide Key Guidance in the Long-term Business Dealings

Our worth added administrations guarantee the progression of products proceeds consistently and supply chains stay lean and streamlined for progress.

Why do I need a custom brokerage?

A Customs broker can perform many different services for a business or individual that imports products into the United States, but the core service is filing the Customs entry. All of the steps in the entry process have to happen before Customs will “release” your shipment for delivery. In short, you can’t have your product until Customs is satisfied that all of your legal requirements have been met. During the entry process, duty is calculated and paid. Customs regulations are extremely complicated, with special provisions and exceptions that may or may not apply depending on what you are importing, how it is made, where it comes from, and how it will be used. 

How do I prepare my cargo to ship Amazon FBA warehouse in China?

We prepare and pick up your goods from your suppliers and inspect, pack & repack, label, palletizing, and issue the export documents. 

I am looking for a supplier in China for my item. How is the process of product sourcing?

We need basic information about your product. Such as material description, images, and product function.

It usually takes 3-5 business days for regular goods yet for the special goods, it usually takes 7-14 business days. 

Why do I even need an inspection? Can I ship my products to Amazon without Inspection?

If you send low-quality products, people will refund them. If your refund rate goes over 10% or more – depending on your product category – Amazon will suspend your listing and send you a warning. You may have to pull all the inventory out from Amazon to separate the defects. Then ship them back to Amazon. Doing this will eat all your profit margin, so you will be forced to just dispose of the products. And even the disposal is not free. So, just hire a pre-shipment inspector and avoid all this. 

How many days will it take for my cargo to arrive at the destination in the United States from China?

The express delivery time from China to the United States destination takes 5-7 business days. The sea freight time from China port to the United States, destination takes 14-25 business days. 

If You Have Any Questions about Logistics, Please Feel Free to Contact Us

Transmax is the world’s driving worldwide coordinations supplier — we uphold industry and exchange the worldwide trade.

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